Support Center
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Frequently Asked Questions
How do I add DutySync to my server?
Use our invite link and make sure to grant the necessary permissions.
What permissions does DutySync need?
DutySync needs Manage Roles, Send Messages, Use Slash Commands, and View Channels permissions to function properly.
How do I set up LOA tracking?
Use the /setup command to configure your log channel and staff roles. Check our setup guide for detailed instructions.
Can I customize which roles are preserved during LOA?
Yes! DutySync automatically detects and preserves important roles. You can configure custom role preservation in your server settings.
What's included in the free trial?
The free trial includes all basic features for 7 days: LOA management up to 30 days, role preservation, and web dashboard access.
Still Need Help?
Our support team is ready to assist you with any questions or issues.