Refund Policy
Last updated: January 20, 2025
Our Commitment
We strive for customer satisfaction and offer fair refund policies for DutySync subscriptions.
Free Trial
All new users get a 7-day free trial with full access to DutySync features. No payment required during trial.
Refund Eligibility
- 7-Day Money Back Guarantee: Full refund within 7 days of first payment
- Service Issues: Refunds for extended downtime or major bugs
- Accidental Charges: Contact us immediately for accidental payments
Non-Refundable
- Subscriptions used for more than 7 days
- Violations of Terms of Service
- Change of mind after trial period
How to Request
Contact our support team through:
- Discord: Join our server
- Dashboard: Use the contact form
Processing Time
Refunds are processed within 3-5 business days to your original payment method.
Questions?
Our support team is happy to help with any refund questions.